Shipping policy

Shipping Policy

Effective Date: September 6, 2026

Thank you for shopping with TennieTees!

We offer apparel and tennis shoes from different fulfillment partners. Because our products are fulfilled from different locations, processing and delivery times may vary depending on the product ordered.

Order Processing

Orders are processed after payment has been received.

T-Shirts and Hoodies:
Our apparel products are made to order. Small-volume orders are generally produced within 3–7 business days before being shipped.

Tennis Shoes:
Our tennis shoes are fulfilled through our international fulfillment network. Processing time may vary depending on the product and inventory availability.

Shipping & Delivery Times

T-Shirts and Hoodies:
Delivery time varies depending on the product, fulfillment location, shipping method, and destination. Some products may be fulfilled from a U.S. facility and may have shorter delivery times.

Tennis Shoes:
Our current standard shipping method for eligible U.S. orders from the China warehouse, LuWei Ordinary US, has an estimated transit time of approximately 5–12 business days after the order has been processed and shipped.

Please understand that 5–12 business days is an estimated transit time and is not a guaranteed delivery date.

The total time from placing an order to receiving it can be longer because it may include order processing, product preparation, shipping, customs clearance, and carrier delivery.

Tracking Information

When your order ships, we will send you a shipping confirmation email with tracking information when tracking is available.

Tracking information may take some time to update after an order has been shipped.

Shipping Delays

Delivery estimates are not guaranteed. Delays may occur because of:

  • Carrier delays
  • Customs clearance
  • Severe weather
  • Holidays and peak shipping periods
  • Flight or transportation delays
  • Incorrect or incomplete shipping information
  • Other circumstances outside of our control

If your order is delayed, please contact us at support@tennietees.com, and we will do our best to assist you.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please contact us as soon as possible if you discover an error in your shipping address. Once an order has been shipped, we may not be able to change the delivery address.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply to reship the order.

International Orders

TennieTees may offer shipping to destinations outside the United States.

International orders may require additional time for customs clearance. Customers may also be responsible for applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.

International duties and taxes can vary by destination and product.

Changes to Shipping Times

Shipping and delivery estimates may change based on product availability, fulfillment location, carrier service, and other circumstances. We will make reasonable efforts to provide accurate shipping information at the time of purchase.

Contact Us

If you have questions about your order or shipping, please contact us:

TennieTees
Email: support@tennietees.com
Phone: 214-566-3661